[REPOST] Sync not starting/working
Will this be as a new installer? Update seems to be already available through sync, but installer on website is still in 1.2.0 range!
@Rall3n the 1.3 builds have been released yesterday.
The setup executables are a bit longer cached than the updates themselves, so they might still point to 1.2.
I've made a link available for you here: http://withsix-cdn.azureedge.net/software/withSIX/drop/syncUI/SyncSetup-1.3.1.exe
If this still fails perhaps it's better if we setup some sort of debug appointment :)
The new setup no longer comes with the resources\bin\sync.exe.
If you're stuck with a broken Sync, please delete Appdata\local\syncbeta (if you have it), and then use the legacy setup: http://withsix-cdn.azureedge.net/software/withSIX/drop/sync/beta/Sync-Setup.exe
this will then also allow you to follow updates..
Preferably we figure out what's going on though :)
Thanks to that 1.3.1 installer, I finally have an error message after installation!
node_modules\electron-edge\lib\native\win32\ia32\6.1.0\edge_nativeclr.node not found in C:\Users\USER\AppData\Local\Sync\app-1.3.1\resources\app.asar
@Rall3n very strange, it would seem some of the VC redistributables are not properly installed,
could you please try installing them from:
If it starts working it would be great to know which one is the one that helped, I would guess it to be the first link (VC2015).
Strange enough the VCRedistInstaller we've included should automatically fix this all up..
@Sickboy None of the links worked on me, BUT:
I used the legacy setup of sync to install the beta and it worked!
@Rall3n glad to hear you at least have a workaround. I would love to figure out what's going on though, because I fear this is affecting more users, and it's very strange. Would we be able to get into contact privately for perhaps a remote testing session?
Tonight would be too short notice though :)
@Sickboy As I´m using Win10, I have no idea if this particular update has been installed!
I will look for an win10 installer (or try the 8.1 one) and will give you the results!
EDIT: Because I use Win10, and the kb2999226 is bringing a win10 feature to older versions of Windows, I should have the features installed and running!
@Rall3n fair enough, thanks for checking!
You're right when you're running Win10 then you don't need it..
We've improved the installer again to hopefully address the requirement issue:
If you still run into the issue, could we perhaps do a TeamViewer session? In that case we should get in private contact :)
@Sickboy Issue is still present!
Of course we can! If you have time, just contact me on Discord. I joined your server and I am as good as always in Discord online!